Rated 5 out of 5 by Sally25 The hotel staff were very helpful
The hotel was a wonderful treat. We ordered room service twice and both times it was quick and efficeient. The helpful staff helped us get a car and driver even though it was Sunday. Awsome Hotel. Would recommend to anyone.
February 19, 2013
Rated 5 out of 5 by Traveler Great Service
the front desk, valet and wait staff were all consistently helpful and great attitudes. Made sure all requests were handled without an issue. This is our 2nd stay here and will make the Liberty our hotel of choice in Boston
February 26, 2013
Rated 5 out of 5 by Ellsy50 Impressive lobby
The Liberty Hotel has unique architectural details. The service at this hotel is outstanding from the moment you exit your car right up to the time you check out! We can't wait to plan our next visit in warmer in weather.
January 27, 2014
Rated 5 out of 5 by ije23 Great!!
Easily one the best hotel experiences I've had. The staff was knowledgable, professional and extremely accommodating. I couldn't have asked for a better stay. Thank you and I will definitely be staying at the Liberty again
April 21, 2012
Rated 5 out of 5 by Michael62 Great Buzz
The hotel had a great deal of energy to it. Staff very friendly and attentive. Rooms were nicely appointed. Bathroom was spacious. Nice meal in the restaurant. Only downside was "Business Center." Printers would not work.
November 6, 2012
Rated 5 out of 5 by Bobalou Relaxed and Elegant
Comfortable, clean room, great location for walking to shops or along the water. Much better than usual hotel food -- good variety. Interesting hotel. Pet friendly. I stay in Boston a lot and this is one of my favorites.
September 13, 2012
Rated 5 out of 5 by bostonjoe outstanding stay
A perfect stay from beginning to end. Outstanding staff, amazing restaurants. Sweeping views of the Charles river and Beacon Hill. Subway is right outside the door and can easily walk to government center, quincy market.
December 25, 2012
Rated 5 out of 5 by Paul Great staff.
Peter, the gentleman arranging corporate affairs on behalf of The Liberty,
exceeded all expectations in arramging for the needs for members of our group. The rooms and staff were great. Looking forward to my next visit.
February 25, 2013
Rated 5 out of 5 by Caw0531 Getaway
We live close by and had a night away.....wonderful experience. We had dinner at Scampo...fabulous. I would recommend making reservations, unless you don't mind eating in the bar area, same menu.
Definetly stay again!
March 28, 2012
Rated 4 out of 5 by Sdoc Sdoc
Excellent welcome @reception. Lovely room but somewhat noisy environs in the p.m.
Minibar snacks , toiletries, not restocked daily. Cleanliness of room average. Excellent location, ideal for quick access to Mass. Gen.
June 2, 2013
Rated 4 out of 5 by dt408sc02 Overall good experience
Overall had a good experience with the hotel. Convenient location and excellent valet manager.
August 10, 2014
Rated 4 out of 5 by cvaldes Birthday Surprise!
Stayed as a birthday weekend extravaganza!
When we checked in we got the complimentary champagne which was nice. The lobby and decor are very impressive though the actual entrance is a little underwhelming, once you go up the escalators to the actual lobby, it's very nice.
The king room with a city view was very nice. The view was a little obscured, though. We were on the 8th floor so definitely going higher next time.
The best part, really, was when I was surprised 15 minutes into our stay with a "Happy Birthday" card, sparkling wine, and cupcake :-D
So AWESOME!!! I felt so special!
The amenities are nice. The tub and shower were very yummy. We only got one robe and couldn't open the closet door (I'm assuming it was a closet door but it was locked). The movie selection wasn't very impressive but the in room dining was very nice particularly since it was 24-H.
Also, there was no noise problem for us, which is something I read about in other reviews because of the party scene. We stayed on a Saturday night and it was just great.
Definitely staying here again :-)
February 25, 2013
Rated 5 out of 5 by Danielle Exellence!
Everything from the valet service to the front desk exceeded my expectations. The room was was clean and comfortable. The staff was friendly and helpful. Everything you expect in a hotel, you will get at the Liberty.
July 30, 2013
Rated 5 out of 5 by Catherine36 Always feel special here
Staff is so welcoming, adds to the elegant feel in this spectacular setting.
August 14, 2014
Rated 1 out of 5 by Omari displease with the service
It is too much to describe how bad the services are and the room we stayed at is in bad condition. I tried to find a solution with our room's situations, but they will not offer any helps and no accommodation.
May 29, 2013
Rated 5 out of 5 by jewlb123 Thoroughly enjoyed our stay
The location cannot be beat if you are exploring Boston! We also thought the service at the liberty was superb! Thanks for a great stay.
July 21, 2014
Rated 5 out of 5 by Ian54 Liberty Hospital Stay
I chose the Liberty in order to spend a restful day prior to taking my partner to surgery at the Mass General early the next morning. The Liberty provided the perfect quite restful interlude prior to surgery.
December 2, 2013
Rated 5 out of 5 by walsh 5 Star Service From the Minute You Arrive!
The service from the minute you arrive at the valet, through the bellman, front desk staff to house keeping was exceptional. The hotel is so unique and beautiful that a stay here is an event in and of inself.
January 24, 2013
Rated 5 out of 5 by KelliJ Great Experience at such a wonderful hotel
Seeeing this hotel before was a place I wanted to try to stay at. It was a great and wonderful experience during a special time with my husband on Valentines Day. Great location and a hotel that offers a lot.
February 19, 2013
Rated 4 out of 5 by Kham17 Expected more from Luxury Hotel
The hotel is about on par with the normal Sheratons that I normally stay at. The room could have been cleaner. I found old wrappers and old clothing tags around the room. The service from the Staff was good.
January 3, 2013
Rated 4 out of 5 by Russ Great location and service
Very nice hotel. Lively lobby night life for 20 and 30 year olds. Very small fitness center. Four machines for large number of users. Was given rollaway bed instead of a two- bed room and that was annoying.
April 3, 2013
Rated 5 out of 5 by meet123 Liberty Hotel Boston is outstanding!
Spent a great week in this hotel that's a former jail! The service, location, and quality were superb. My first stay and I will be back. You have to try the lobster pizza at Scampo's I had to indulge twice.
June 15, 2013
Rated 5 out of 5 by Orus Most enjoyable experience wonderful staff
Hotel was very clean, comfortably and the staff was the best.
August 14, 2014
Rated 4 out of 5 by MJenn Great time
We thoroughly enjoyed our time at the Liberty Hotel! I came for my birthday weekend - and I didn't tell the Liberty - but they surprised me with a nice birthday gift. Attention to details was fantastic!
March 3, 2014
Rated 5 out of 5 by Tracy79 The hotel topped my expectations
The room, the food, the bar, the service ---- all were exceptional. The staff was incredibly helpful and accommodating. The interior of the hotel is impressive and the history is fascinating. Great place.
September 20, 2013
Rated 5 out of 5 by Leeny Great time at the Liberty around the Holidays!
My husband and I are making is a tradition for his Birthday in December to visit the Liberty Hotel each year. It is so festive and the staff is so accomodating can't think of a better way to celebrate!
December 9, 2013
Rated 5 out of 5 by MaryQ GREAT Hotel!!!
The Liberty Hotel is one of our favorite hotels in Boston. The hotel is 'Young and Fun'!
Alison at the desk, was very helpful!!
We have stayed here a number of times and have never been disappointed.
June 26, 2012
Rated 2 out of 5 Unique concept gone wrong.
Impeccable execution of a conversion from a historical building to a modern hotel. Unfortunately the hotel management totally lacks the guidelines and discipline to run this unique facility. Staff is unprofessional and short in number. Service quality may be right for a younger crowd, but if one is looking for a quiet spot, then this is NOT the place to be in. On Friday night the entire hotel resembled a bordello gone crazy. Our floor (12th) had several rooms in the “Party Mode”, making it a sleepless 30th anniversary night for my wife and I. Our cries for help with the front desk fell on deaf ears. While checking out, five young guys were checking in with the bell boy pushing a cart with enough hard liquor and beer to feed 50 people. We felt blessed to have moved out on Saturday morning, as I can just imagine what it would have been like that Saturday night. I am certain that the ownership is well please with the huge profits from the alcohol consuming young crowds treating the hotel like a fraternity house, but we all know that the youth oriented fads die quickly and then what????
June 27, 2012
Rated 5 out of 5 by PaperGuy A class act !
First class facility from the moment you arrive. Stunning atrium lobby; cool story; excellent staff; stunning rooms and views of Boston; inviting and excellent choices for dining/cocktails. Well done.
January 17, 2012
Rated 5 out of 5 by stujooo Home Away FromHome
When traveling in Boston, there is only one place i will stay and that is at The Liberty. everyone there makes you feel welcome, at home and very comfrotable. More hotels should learn from this staff
May 6, 2013