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Rated 3.9 out of 5 by 336 reviewers.
Rated 5 out of 5 by Poor menu. I've been staying at this hotel for years on end and until they changed chefs everything was fine in the club lounge. They supposedly adopted a ten day cycle menu that they don't even stick to. On top of that the food choices are less than desirable. It's either over cooked, under cooked, bland, too spicy or just uhh. I can't believe they charge an extra $20 for this. Oh yea, they also got rid of free beer and wine a couple years ago. Not even a managers night like at some other hotels I've frequented. If they could just get this club lounge food situation in better order this place would be perfect. No one seems to understand this is not the kind of food one would expect for this kind of money. But if they insist on serving this stuff at least follow the ten day menu. Part of the reason for this is to keep a continuous rotation, so as not to wind up serving the same menu item every Monday or Tuesday, etc. Please, please, please change the food or chef. July 25, 2016
Rated 5 out of 5 by Poor menu. I've been staying at this hotel for years on end and until they changed chefs everything was fine in the club lounge. They supposedly adopted a ten day cycle menu that they don't even stick to. On top of that the food choices are less than desirable. It's either over cooked, under cooked, bland, too spicy or just uhh. I can't believe they charge an extra $20 for this. Oh yea, they also got rid of free beer and wine a couple years ago. Not even a managers night like at some other hotels I've frequented. If they could just get this club lounge food situation in better order this place would be perfect. No one seems to understand this is not the kind of food one would expect for this kind of money. But if they insist on serving this stuff at least follow the ten day menu. Part of the reason for this is to keep a continuous rotation, so as not to wind up serving the same menu item every Monday or Tuesday, etc. Please, please, please change the food or chef. July 25, 2016
Rated 5 out of 5 by Poor menu. I've been staying at this hotel for years on end and until they changed chefs everything was fine in the club lounge. They supposedly adopted a ten day cycle menu that they don't even stick to. On top of that the food choices are less than desirable. It's either over cooked, under cooked, bland, too spicy or just uhh. I can't believe they charge an extra $20 for this. Oh yea, they also got rid of free beer and wine a couple years ago. Not even a managers night like at some other hotels I've frequented. If they could just get this club lounge food situation in better order this place would be perfect. No one seems to understand this is not the kind of food one would expect for this kind of money. But if they insist on serving this stuff at least follow the ten day menu. Part of the reason for this is to keep a continuous rotation, so as not to wind up serving the same menu item every Monday or Tuesday, etc. Please, please, please change the food or chef. July 25, 2016
Rated 5 out of 5 by Poor menu. I've been staying at this hotel for years on end and until they changed chefs everything was fine in the club lounge. They supposedly adopted a ten day cycle menu that they don't even stick to. On top of that the food choices are less than desirable. It's either over cooked, under cooked, bland, too spicy or just uhh. I can't believe they charge an extra $20 for this. Oh yea, they also got rid of free beer and wine a couple years ago. Not even a managers night like at some other hotels I've frequented. If they could just get this club lounge food situation in better order this place would be perfect. No one seems to understand this is not the kind of food one would expect for this kind of money. But if they insist on serving this stuff at least follow the ten day menu. Part of the reason for this is to keep a continuous rotation, so as not to wind up serving the same menu item every Monday or Tuesday, etc. Please, please, please change the food or chef. July 25, 2016
Rated 5 out of 5 by Poor menu. I've been staying at this hotel for years on end and until they changed chefs everything was fine in the club lounge. They supposedly adopted a ten day cycle menu that they don't even stick to. On top of that the food choices are less than desirable. It's either over cooked, under cooked, bland, too spicy or just uhh. I can't believe they charge an extra $20 for this. Oh yea, they also got rid of free beer and wine a couple years ago. Not even a managers night like at some other hotels I've frequented. If they could just get this club lounge food situation in better order this place would be perfect. No one seems to understand this is not the kind of food one would expect for this kind of money. But if they insist on serving this stuff at least follow the ten day menu. Part of the reason for this is to keep a continuous rotation, so as not to wind up serving the same menu item every Monday or Tuesday, etc. Please, please, please change the food or chef. July 25, 2016
Rated 5 out of 5 by Exceeded Expectations I was originally going to book the Westin in Napa but since it was a whopping 60K points per night, I decided to stay here instead for two nights at a fraction of the cost. I'm so glad I did! It was a very nice, clean, spacious hotel. I got a room on the water side of the hotel. The view was nothing special from my angle (I saw more rooftop than water), but since I wasn't planning to stare out of my window all day, it was no big deal. Everything worked in the room. The fixtures and furniture were new enough to have multiple outlets and USB ports on the nightstands. Super important--I hate digging around behind the nightstand to find an outlet, only to have to unplug the alarm clock! My only comment is that the A/C is a wall unit, and that makes a little more noise than a central unit. No problems with the internet connection or TV. The lounge was nice. There is a small balcony with a table so you can eat outside. The food was average compared to other lounges I've been to. I've seen better but I've definitely seen worse. There was also a complimentary wine tasting in the lobby the evening I checked in. That was nice, although I didn't partake so I can't comment on whether it was good. But what was really a standout to me was the Lost and Found service! I realized that I left my Fitbit in the room after checking out. I called the morning after and was transferred to the Lost and Found. I left a message, but didn't get my hopes up about getting it back. But, Esmerelda called back just a few hours later and said she found it! She mailed it to me right away and I got it within two days! I complete 180 from the last time I left something at a Sheraton. At that location, I called and left at least one message every day for about a week. No one EVER called me back. The front desk would claim that they didn't know anything about it and I could never reach a live person at the Lost and Found. They could have at least called to say they couldn't find it. Obviously, I never got that item back. That location is no longer part of SPG. Anyway, this is a review about the Sheraton Petaluma :) I'd definitely come back again next time I head to Napa and Sonoma County! June 24, 2016
Rated 4 out of 5 by Good valve in Sonoma A very good stay nice location right off the highway close to Napa and wineries and well priced. The only thing that I do not like in all these hotels is the members lounge the food is below average if your going to serve food a least make sure its fresh, bit into a hard boiled egg tasted like it was there for 5 days. I have stayed here before and will stay again great valve. May 8, 2016
Rated 3 out of 5 by Don't Let the water views fool you! We had 2 rooms, a double disappointment! It looks great, but some how you get a room with a parking lot view and if you are lucky enough, a higher floor gets you a view of the hills. The hotel looks nice, but it is very average. Its a place to spend the nights visiting Napa and Sonoma, nothing more. April 7, 2016
  • 2016-07-28 T12:39:45.495-05:00
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