البحث والحجز

إغلاق

عدد الأطفال بكل غرفة

تمكننا هذه المعلومات من تحديد أفضل الغرف التي تناسبك فضلاً عن الاستعداد لاستقبالك.

تعرف على شروط الغرفة وتفاصيلها للحصول على معلومات حول الأسرّة القابلة للطي و/أو الرسوم الإضافية على الشخص الإضافي.

يُرجى ملاحظة أن النزلاء الذين تبلغ أعمارهم 17 عامًا أو أقل يعتبرون أطفالاً في معظم فنادق ستاروود. ويُنظر لجميع النزلاء الأخرين على أنهم بالغون. سوف نخبرك بأية اختلافات في هذه السياسة تتعلق بأي من الفنادق في الصفحة التالية.

التواريخ (اختياري) التقويم
متى؟
التقويم
أين؟

نحن نكافيء النزلاء سعيدي الحظ من خلال باقاتنا بعدم وجود تواريخ حظر للحجز.

إغلاق
  • الانضمام

فندق ويستين باسادينا

  • 191 North Los Robles
  • Pasadena,
  • كاليفورنيا
  • 91101
  • الولايات المتحدة
  • الخريطة

الغرف والأسعار

إغلاق

عدد الأطفال بكل غرفة

تمكننا هذه المعلومات من تحديد أفضل الغرف التي تناسبك فضلاً عن الاستعداد لاستقبالك.

تعرف على شروط الغرفة وتفاصيلها للحصول على معلومات حول الأسرّة القابلة للطي و/أو الرسوم الإضافية على الشخص الإضافي.

سياسة شروط السن

Guests must be 18 years of age or older to check-in.

Rated 3.8 out of 5 by 116 reviewers.
Rated 5 out of 5 by Very Comfortable & Convenient Very nice, we enjoyed our stay. We were there for a wedding and the location was very convenient. My only criticism is that $12.00 per day for internet access is ridiculous. September 24, 2014
Rated 1 out of 5 by CHECK-IN & CHECK OUT Although I called over a day prior to check-In, requesting a low floor room be blocked out for my stay, and although confirmed, upon check-in the 3rd floor room had been changed to the 12th floor. At check-out, although there were two front desk agents, neither were there to take care of a guest. One was on the phone and the other ignored me and was working with a communications company vendor. She became upset when i asked if I could give her my room keys and get a copy of my bill. Compounding these two service breakdowns, I left a voicemail message about the disappointing sub-standard experience immediately upon departure, it has been over two days and I have not received any acknowledgement of my call or experience. The valets are entirely self centered, block the entrance and could care less about the guest experience. The bathroom flooded every time we took a shower. December 7, 2011
Rated 4 out of 5 by Best sleep I've ever had! I cannot remember a more comfortable bed. Absolutely the best rest I remember in a very long time. Highly recommended. Room looked great. Staff was courteous, professional and Helpful. Parking was a bit of a pain with only a very few "full size" spaces, the rest "compact". But the location was great. Close to museums, restaurants and other sights. *Note: I did no avail myself of the restaurant on premises, but noticed it was quite busy both indoors and out. I gave it a 5 based on my observations. September 16, 2014
Rated 3 out of 5 by Ok but disappointed I am a platinum member so when I reserved this hotel, I applied my upgrades and received the upgrade notification a day or two before I arrived at the hotel. When I checked in, the front desk confirmed the upgrade and send me to a very small room (but with Patio). Extra patio space is nice but it doesn't help since our teenage son is 6 feet tall. So I told her I should have a "suite" upgrade and need a bigger room. The next room she sent me has people already checked in and it was so uncomfortable to accidentally intrude. Finally we got a room that is a little larger but I won't call this a "suite" upgrade......disappointed and won't come back here myself. August 9, 2013
Rated 1 out of 5 by Why bother? You will only get upset. Too many problems here after 4-6 stays in past 3 years, this place is ruining SPG rep. Paid for upgrade room with terrace......beer bottle caps, cig butts, and urine smell on balcony with nice view of Pasadena! Baked potato with room service grizzly steak was not even lukewarm to melt butter. No shampoo or conditioner , and 20 minute wait after calling service express. Starwood has not gotten the management right in this place. Fuhgeddaboutit! August 17, 2014
Rated 1 out of 5 by Something different (not for the best) going on at this SPG property I have stayed at this property numerous times and was previously always impressed with the courtesy of the staff and room upgrades accorded my SPG status. This stay, at Platinum level, I was first put in a patio room with no working phone, then a standard(ish) 6th floor room with very bad road noise (after waiting 40+ munites b/c someone was said to be on break instead of preparing the room), and then after that something with only marginally better road noise on the 3rd floor. Given the uninterested attitude of a particular member of the front desk staff, I gave up on the accommodations and decided to stay put. Perhaps that was not (ultimately) the best choice given the noisy AC. Geesh! August 26, 2014
Rated 5 out of 5 by Unprofessional receptionists, unresponsive Staff i'm longtime SPG member, and have stayed at Westin Pasadena many times. On my most recent visit the receptionist just looked at me on arrival with luggage after a very long Asia flight. After 15 secs she said - can i help you? Not a welcoming word to a returning guest. Not too much to ask from a staff that is supposed to be trained in SPG recognition. 5 days after departure I checked my CC bill and noticed I was charged for using the mini bar - which I never did - and one day after checking out and settling my final bill. Calls to Accounting, Chief of Operations, and the GM went unanswered. On the whole a very disappointing experience caused by unprofessional staff service. August 11, 2014
Rated 3 out of 5 by Consistently unable to upgrade platinum I stay in this hotel several times a year. Additionally, as a platinum member, I stay at many Starwood facilities. The Pasadena Westin consistently is rarely able to upgrade to a room better than their "deluxe king". They don't give you a decent view, decent windows or comfortable room accommodations. The reason I keep coming back is that it's so convenient for my purposes. I can safely say that the rooms that I have stayed in, too often, are not of the caliber of other Starwood sites. Rooms are tired and rather small no refrigerator or chair (other than computer) to sit in to read. Staff are friendly, however, and ALWAYS claim no "upgrades other than deluxe king" are available, with a warm smile. September 5, 2013
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