Rated 2 out of 5 by sltravelpro Temperature comfort and lack of sufficient upgrade
The hotel is beautiful as are the grounds, but we are cutting our stay short as the room temperature is not acceptable. We verified the hotel had AC prior to booking, but were not told it only works under certain lake temperature guidelines so they can be Eco friendly. Well given they put is in a room without screened windows on the ground floor, I am not comfortable leaving the window open for safety purposes. The hotel night manager was also very curt when we ask about a decent upgrade even though it seems the hotel plenty of capacity. Not what I expect from being a Platinum 100+ nights a year customer.
September 25, 2016
Rated 5 out of 5 by clkamg Quite with luxury
This hotel is very quiet and luxurious. I enjoyed a lot. Staff , food, and building were excellent.
September 11, 2016
Rated 5 out of 5 by JFreedmanSLC One of our favorite hotels!
My family and I were so impressed with our recent stay at the Schloss Fuschl. The room and staff were wonderful. We had very positive interactions with every staff member that we met. The food was exceptional. They serve one of the best breakfast buffets that I have ever had. The resort is so charming with its breathtaking landscapes and fascinating history. I have been SPG platinum for years and stay at Starwood hotels/resorts all over the world. Schloss Fuschl is now among my top five favorites and I look forward to returning in the future.
August 29, 2016
Rated 5 out of 5 by Bauer4 A Luxurious Family Stay
My wife and our two small children had a fantastic family stay at Schloss Fuschl. We were a little unsure of the appropriateness of a family stay at such and upscale resort, but from beginning to end we were impressed.
We booked a Grand Deluxe Room and requested a rollaway bed for our son. Upon arrival we were happy to receive a Platinum upgrade to a Junior Suite. A bit more room and a welcome upgrade.
Each day, we enjoyed a fantastic breakfast spread in the Schloss Restaurant. The breakfast buffet included eggs, bacon, deli meats, an assortment of baked goods, juices, fruits, yogurts, cereals, and more. This was the best hotel breakfast setup our family has ever had. The breakfast was included in our rate, but we did see that it normally costs 30 euros per person.
We spent one day of our stay hiking the 10 km trail that wraps around the lake with a halfway point of a small town on the opposite side of the lake from the hotel. After that hike, we spent our afternoon down at the lake Jetty. We had an awesome lunch down at the Jetty restaurant. We highly recommend the boathouse burger with sweet potato fries. After lunch we took a dip in the lake and then laid out on the lounge chairs. The water was very cold, so not so much fun for the kids, but great for adventurous adults.
We also enjoyed a family dinner in the Schloss Restaurant one evening. My wife and I both enjoyed the 4 course menu and our son enjoyed his meal. As he was under 5 years old, it was free of charge. The chef even sent out and amuse buche for our son, which consisted of a few French fries and a mini-burger. He loved it and it was a nice touch. Although the the restaurant was very formal, we never felt out of place with our son and infant daughter.
We also spent time daily, as a family, down in the indoor Spa pool. A very nice spa pool, saunas, and steam baths. Very few people were using the facilities when we visited so we mostly had the spa to ourselves.
When not at the resort, we spent our days in Salzburg walking around. We rented a car as the resort is about a 30 min drive from Salzburg. Excellent, free valet service for each of our arrivals and departures.
We truly enjoyed our stay and would highly recommend the Schloss Fuschl to those with families. We did see quite a few strollers parked outside of different rooms throughout our stay so we do know others also brought children.
A few other pros were the great Wifi throughout the property and that the concierge's desk arranged an in-room babysitter for my wife and I to have a date night one night of the stay. We did email about a week ahead of time with this request.
The only con I had was that the pillows were a little flat, but not horrible or anyworse that have experienced in other European hotels.
A great and relaxing escape, but close enough to easily visit Salzburg by car.
June 20, 2016
Rated 5 out of 5 by Raffster Perfect is an understatement
This hotel sets the standard for all other hotels to aspire to. Location, restaurant, chef, sommelier , views, staff professionalism, spa, pool, nature walks around the lake, are all just perfect. We couldn't want for more and will definitely return when in Salzburg.
April 21, 2016
Rated 5 out of 5 by VWR1 A True Luxury Experience
We had an outstanding stay at Schloss Fuschl- the hotel, rooms, spa, cuisine and service were truly first rate. We took advantage of all the hotel and location had to offer and it could not have been more hospitable or anticipatory of our needs. In particular, Norbert the concierge was outstanding- from the hiking trips he recommended to the concert in Salzburg, to arranging to have our rental car delievered at the hotel- and then having all the details lined up perfectly was truly a testament to his lovely sense of humor and professionalism. We cannot wait to return!
December 31, 2015
Rated 5 out of 5 by Eileen12345 Beautiful Hotel with First Class Service!
We had a perfect stay at your hotel! The rooms are so comfortable with everything you could ask for...comfy bed, beautiful view of the lake, tons of storage space, mini bar, gorgeous bathroom with heated floors and towel racks. And the service is top notch. Your kind spa staff extended their shift on 9/8 in order to accommodate me and my husband for spa treatments...please thank them! Our treatments were excellent. The spa is amazing and so relaxing and peaceful. Oh and the food and service in the restaurant was excellent and we truly appreciated your sommelier helping us with wine. Also, the concierge service and front desk were extremely hospitable. I really cannot say enough good things about your property and your staff, a perfect hotel for a relaxing retreat! Thanks again!!!
September 15, 2015
Rated 5 out of 5 by WatersAntolovic Breathtakingly Beautiful Property - and Norbit was THE BEST!
Our two families from Texas travelled to Europe for a two-week European vacation in July and we had the pleasure of staying at the Schloss Fuschl Resort for a couple of nights. Everything about this place was top-notch, and we all agreed at the end of our vacation that our stay at the Schloss Fuschl Resort was the best part of our vacation...amazing rooms, delicious food, and stunning scenery. BUT...the best part was Norbit, the concierge, and the service he provided. We scheduled a boat ride around the lake with Norbit and it was THE highlight of our European vacation. A boat ride with Norbit should be on everyone's must-do list when visiting. He was entertaining, gracious, and we learned so much about the local area and history from him as we chatted with him during the boat ride, taking in the most beautiful scenery you can imagine. Thanks again, Norbit - YOU'RE THE BEST!!!!
September 15, 2015