فيلات منتجع ونادي صحي ويستين لاجونامار أوشين، كانكون

  • Boulevard Kukulcán Km 12٫5 Lt 18 Zona Hotelera
  • Cancun,
  • كوينتانا رو
  • 77500
  • المكسيك
  • الخريطة

الغرف والأسعار

إغلاق

عدد الأطفال بكل غرفة

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تعرف على شروط الغرفة وتفاصيلها للحصول على معلومات حول الأسرّة القابلة للطي و/أو الرسوم الإضافية على الشخص الإضافي.

سياسة شروط السن

Guests must be 18 years of age or older to reserve and check into a room.

Rated 4.2 out of 5 by 248 reviewers.
Rated 4 out of 5 by Love the view This hotel is a Starwood Vacation Ownership. It is not quite like staying at other Westin Hotels. We bought time at this resort and are always very happy with our stay. The living room and kitchen are spacious as is the bathroom. Almost all rooms we have stayed in, in the last 5 years, have had great ocean views even if there is some pool and resort view with it. We have stayed in the studio and like it too. The staff is very friendly and attentive. Check-in can be slow but that is mainly due to guests asking and receiving a lot of information. I think the groceries in their little store are priced accordingly and offer a good variety. We always travel with a few sundries, coffee and round filters, but the coffee pot does come with a rinseable detached filter. The outside grills next to the pool are nice for those that want to cook in. Overall, this is a great resort. November 18, 2014
Rated 3 out of 5 by Time share property Property is a time share, no real resort character, no bars or restaurants (apart from a characterless sports bar and a pool/ breafast eatery). No water in rooms, platinum member, but was given smallest room even though the resort wasn't full. Beach and location are great, opposite a mall. Needs to build a bar and proper restaurants November 12, 2014
Rated 5 out of 5 by Oct 31 - Nov 07, 2014 Review Check-in and concierge staff provided excellent service. Our concierge Lucio provided fantastic restaurant recommendations. A couple of nits about the accommodations - the flat screen TVs in the rooms need to be updated. The TVs are not HD and there are no HDMI connections on the TVs. Could not get the DVD player to read media from the USB port. The hardwired ethernet port was not active. November 10, 2014
Rated 1 out of 5 by Not a great experience Really a bad visit for me and my girlfriend while on vacation. 1). Expressly told us they would not honor my SPG gold status during our stay. Thus, no ability to upgrade room and no 4pm late checkout. 2). Although indicated by phone that we would be allowed to checkout at noon, later Locked us out of our room at 11am and failed to send someone to let us in after several calls. We ended up going to front desk to get re keyed, but were late for our transit due to the mixup. 3). Service staff ignore the due not disturb sign and continued to buzz door while we were sleeping. 4). Really ignored our request for a specific room with a view of the ocean. I understand that they have a lot of construction going on, but it is offseason and they made no real effort to explain why we had no choice. October 14, 2014
Rated 3 out of 5 by I was disappointed this time We were planning this vacation with all the family for months. We raved about the villas. We were in building 900 and its needs some work. The breaker box kept clicking off when you used more than one appliance. We had ants in the bed and more cockroaches than any other visit. Toilet seat was wrong size and had to be replaced. Coffee maker was broken. My grand-son was ill and requested a thermometer and they never showed up. Floors tiles loose in 928 and 927. We plan on returning and hope our experience will be better. July 3, 2014
Rated 1 out of 5 by Don't come to this place I felt like they reserved the worst rooms for SPG members. When we checked in around 3PM, they had us wait about 2 hours until the room was ready. When I and my wife specifically asked for a nice room with a good view, they answered "sure". Later we found out it was a room right above a restaurant and a view of ROOF. We had to wait more than 1 hour to get our bags. We have been to other Westin Hotels and we expected "Westin services" but it was most terrible experiences we ever had with Westin. Avoid this place at any cost April 7, 2013
Rated 3 out of 5 by Underwhelmed Our first stay at the Lagunamar was far more satisfactory than our most recent stay. The staff this time, although very friendly, had issues remembering what was agreed to and fixing their mistakes. Resort is beautiful and bell hops and general staff is very nice. Front desk at check in needs to be re-trained to eliminate errors. Oceana buffet is not very good but their off menu food is great. Concierge needs to be more interested in helping than selling. It is ok to answer questions over the phone! July 3, 2014
Rated 4 out of 5 by Great property and location I am SPG platinum and a Starwood Vacation Owner. We stayed here last March and it was great. Pros: Rooms were beautiful and clean. The concierge was extremely helpful, and booked a great Chichen Itza tour for us. The restaurant food (brunch and dinner) was wonderful. The beach was not too crowded, we easily found chairs on the beach in the shade every day, at all different times of day. Great location across from mall with movie theater, TONS of restaurants, aquarium. Nice pools, lots of outdoor grills for use. Cons: It is true that status won't help you, but if you know that going in, you won't be disappointed. Rooms are so similar anyway. Balconies are a bit small. February 17, 2012
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