Rated 5 out of 5 by HTGF Best vacation ever!
I cannot say enough nice things about this hotel. The staff is unbelievably welcoming and professional, the grounds are beautiful, and it was worth every single point and dollar that we spent. I traveled with my 2 kids, we got a one bedroom villa. I ended up giving the kids the master bed and I slept on the pullout couch, which was surprisingly comfortable. The view from the room was incredible, and the location can't be beat. It would have been great to have more English channels on the tv for night viewing, but other than that i have absolutely nothing negative to say about this Westin. My kids are already planning our next vacation there!
January 28, 2015
Rated 5 out of 5 by Leigh25 One of my all time favourite properties
I stay in many hotels for business each year so a another hotel stay isn't always a treat for me as with others. This hotel feels more like a well kept condo on a fantastic beach! The amenities in the kitchens allow you to make food to your liking at the time you like. The well placed and well cared for grills around the property allow you to BBQ to your hearts delight. Even though you are across the street from a mall ( La Isla) you feel like you're not in a city. The property is well situated with the most beach frontage of ALL the hotels along the strip and each and every room has a glorious beach front view. The staff is engaged, professional and caring. I love staying at this property and would recommend it highly to all my friends and family.
December 29, 2014
Rated 5 out of 5 by nick What a great vacation. Absolutely the BEST !!!
Spent New Year's Eve 2015 and the following week at this awesome property. Everyone there deserves a special thanks. I've never felt so much at home at a resort as I do at the Lagunamar. The staff is so friendly and never forgets a name. You're greeted with a smile and that smile never leaves anyone's face. There's nothing they won't do to make you enjoy your stay even more enjoyable. Congrats to Pedro on his great Food and Beverage crew. Everything they serve is fresh and tasteful. Armando, the Duna Sports Club bartender, was extra special. He goes way out of his way to remember our favorite drinks and to make sure everything is up to our expectations. He also works in the bar at the "Special Themed Nights" and was the best !!! We can't say enough about any of the staff and we welcome the new Executive Chef. Without a doubt, the property is spotless, the food is spectacular, the rooms are beautiful and the grounds, pools and beach are the best in Cancun. We love this place and will be back again soon.
January 21, 2015
Rated 4 out of 5 by je31 Hotel was great for families
We loved our stay here. Was great for families. Rooms were comfortable and large and bathroom was fantastic. Kitchenette and washer dryer were great features for family. Pool areas and beach were beautiful. The spa was also fantastic. My one issue was that there was a fight in the morning to get chairs by the pool as people reserved seats at 6 am and then left for hours at a time, also there wasn't enough staff at the beach.
January 29, 2015
Rated 5 out of 5 by MarkMD2 Best Cancun Hotel
I've been going to Cancun since 1971, when the Sheraton was the first hotel on the beach strip (after Club Med at the point). The Westin Lagunamar, which replaced it, is the best place I've ever stayed at in Cancun. Fabulous grounds and ocean views, clean and secure, great staff, and the best location on the beach across from La Isla shopping center and restaurants.
January 29, 2015
Rated 5 out of 5 by nomi Comfortable and friendly
Despite it being Christmas week and filled to capacity, we never felt overlooked or unattended to. The two bedroom lock-outs are most comfortable. Staff at breakfast and at the pool were attentive and efficient. One day, my grand-daughter cut her foot at the pool and a life guard came and attended to it effectively and in a most timely manner. I use this property as a time share. i know some use it as a hotel. The advantage of that is daily maid service. For time share owners, I recommend paying for daily maid service. Special shout out to management who made sure our room location needs were met. Overall, a wonderful and relaxing week.
January 7, 2015
Rated 5 out of 5 by JudyNM We had a wonderful week
Our main goal of our Lagunamar trip was to just relax in the sun, recharge, and have terrific food. Lagunamar exceeded our expectations.
January 29, 2015